Compatibility Testing: Add User Experience to your QA

Video

Abstract

In today's competitive environment, user experience can be the differentiator that increases customer loyalty. While every app or website has basic functionalities, a mind-blowing customer experience is what makes customers come back to you. Next to functionality, other aspects of the customer experience become more important. How do you interact with the environment of your customer? How fluent is this interaction?

This also translates into a different testing approach; we no longer just test functionality. We need to test it on the devices of your customers, in their personal context and different geographical influences. Adding compatibility testing in today’s environment seems like a no-brainer, but how do you go about it?

During this session, we will discuss how adding compatibility testing can take your QA processes to a next level, by increasing your test coverage without affecting your time-to-market.

About Joren Janssens

Solution Architect, CTG

Joren is a Solution Architect with more than 9 years of consultancy experience.

As a QA expert, he has managed the test effort of projects in industries ranging from finance to utilities.

Now he advises multiple of CTG’s clients concerning their approaches to software quality, with a strong focus on self-evaluation and continuous improvement. Joren always looks to incorporate new ideas to improve existing processes and methodology.