Run together! Be agile in diversity.

Video

Abstract

The evolution of IT driven services has entered a new era. Not only because of technology, but because of the way services are evermore intertwined into the fabric of doing business. In some cases, IT services even are the business. To make sure we remain relevant in this dynamic world, there is one absolute truth: ‘We need to connect’. We need to connect in ways that will change IT organisations as we know it.

In this session, Eddy Peters will investigate how you can create ‘1 flow’, combining the full potential of your IT organization and your market. It is time we ‘RUN’ together.

About Eddy Peters

Principal ITSM Consultant & ITIL Expert, CTG

As a Service Management Expert with over 25 years experience in various IT positions, Eddy always aims at bridging the gap between business and IT, working out solutions which allow to take the next step. In today's world, where Agile and other transformations are severely impacting the behaviour and way of working of many organizations, Eddy is continuously involved in ensuring that existing processes can meet new challenges, and that long-standing frameworks like ITIL can cope with this type of evolutions. Eddy is a certified ITIL expert and trainer, and is a board member of ITSMf Belgium, Senior Process Consultant and ITIL Expert, CTG.