Pieter Vanhaecke

Bob Daelman,
CTG Vice President
Belgium, Health Solutions, United Kingdom

Be Inspired

In today’s world, companies are facing a multitude of challenges. Whether it is the international crisis affecting your company ’s financial situation, the unstable energy market, the need for sustainability or the War for Talent: All of these give us a set of problems to solve, and will be drivers for change and transformation within any company.

But how do you tackle this? Where do you start?

Well, at CTG, we believe focusing on Efficiency will be a crucial part of the solution.

Now, there are many different angles to this concept of “Efficiency”. And yes, of course in IT we know that Automation is one part of it. But we want to go beyond that.

We’ll bring together a set of experts to explore different ways of working, and investigate how we can increase human efficiency in your organization. This can be through a different approach of your Flow, it can be by using well-established tool suites in different and new ways, or simply by introducing certain capabilities which you haven’t incorporated so far.

So together with some of our partners, we’re inviting you to come and take a closer look. It will be an outtake of our broad solution portfolio, staying in tune with what you need, and helping you to Transform Efficiency when it matters most.


Why you should attend

Grab educational opportunities
The educational aspect of these presentations will expose you to new ways of conducting your business and help you discover how to be more productive. No matter how experienced you are at your business, everyone can learn.

We've been where you want to go
No need to reinvent the wheel if others have already taken the road you want to take. Our presenters are speaking from experience and are happy to share this with you.

Innovation and thought leadership
Discover innovative ways to drive quality in your own - digitally transformed - world and stay competitive in today’s fast-paced world.

And last but not least: let’s not forget about the fun…
Being in business should be rewarding and fun. Our presentations have been voted 'best in class' on big international fora. Get ready for a pleasant experience at the start/end of your business day!


Programme

12:00 PM CET
1:00 PM CET
1:10 PM CET

Abstract

What is it that makes people shiver or feel exhilarated when they hear the word Agile? What do YOU think AA means? Join us for our presentation on Agricultural Agility, where we take you on an unexpected journey and explore the implementation of Agile practices in a non-IT environment.

The Agile way of working has traditionally been associated with the software development industry, but its principles can be applied to other fields as well. We will explore the implementation of Agile Methodologies in an agricultural research project and focus on transforming team governance, communication, and roles and responsibilities. We dig deeper in the culture of collaboration, continuous improvement and customer-centricity that is essential for success, and share insights on how to achieve efficient transformation to Agile.

Whether you're new to the concept or already well-versed in it, don't miss this opportunity to learn about the potential of the Agile mindset to revolutionize processes and outcomes, even in non-IT settings. Join us for an “unexpected” presentation that will leave you with a brand-new perspective on what it means to be Agile.

About Claire Van Der Meulen

Agile Coach / Implementation Architect, CTG

Claire is a 40-something Agile Coach with a passion for people and building relationships that matter. She has a creative mind in continuous search of new conundrums to master and solve.

Getting close to 2 decades of experience in project and program management, working in diverse sectors ranging from automotive to government, Claire has a down-to-earth approach when it comes to people, processes and challenges. Over the past decade, her focus grew more towards the people side, so she took the lead in setting up a mentorship program, mentoring & coaching coworkers.

She loves the outdoors, takes pleasure in the simple joys of life and recently grew her family with Tess, the German Shephard. She firmly believes in mens sana in corpore sano. Her motto? Live. Love. Life!

 

About Tom Derekx

Test Engineer and Scrum Master, CTG

Tom is a 33-year-old guy, living near the Belgian beer capital, Leuven. Next to his addiction to various kinds of sport, he's also a Test Engineer and Scrum Master at CTG Europe.

After achieving a Bachelor's degree in sports education, he re-discovered programming and the search for a new job became the search for a new educational program.

Without any doubt, the journey started with a full day-time course 'Enterprise Java Developer' (2019) organized by Cevora. After successfully finishing the course, he applied at CTG (2020). There he learned and mastered as much as he could about software testing to become a worthy Test Engineer.

He worked on multiple interesting, sometimes international, projects. In a short time span, he evolved from being a software tester to an effective SCRUM Master. Later he also worked closely together with the project managers, in supporting them in their daily tasks.

He's always ready to take on any challenge and expand his knowledge on a daily basis with a smile on his face.

 

Abstract

Looking at the definition of Efficiency or the word “efficient”, it means “being capable of producing desired results with little or no waste of materials, time or energy.” (Merriam-Webster)

Even if we are very efficient in our way of working, the question remains to what extend it’s contributing to achieving the intended purpose or goal. In other words, how effective are we? Meaning, are we doing what we intended to do?

And should we first focus on being effective rather than being efficient?

In this workshop you will experience Impact mapping. A lightweight, collaborative technique that will allow you to make better roadmap decisions and to maximize the outcomes you set out to reach. When everyone involved in delivery understands the objectives, expected impacts and key assumptions in the same way, products and projects benefit from better focus and less waste…

About Wouter Emael

Solution Architect, Agile enthousiast and coach, CTG

For over 10 years, Wouter has been active in the software testing world, in the financial and healthcare sector. In recent years, he became passionately involved in agile methodologies. Ever since, he operated as a scrum master, agile coach and trainer

 

About Davy Benoot

Agile Coach, CTG

Davy is a strong believer in the power of teamwork, co-creation and learning by experience coaching Agile teams, Product Owners & Scrum Masters realizing effective customer solutions.

He gained experience and unique product development insights working at a range of organizations in consumer technology, industry, banking and insurance sectors. Davy has tons of hands-on techniques and experience to share.

 

Abstract

In the event of unexpected data loss, how do you ensure your business-critical data is safe, easy to find, and accessible? For starters, it is vital that you have the ability to address downtime instantly in the event of data loss, and ensuring your data is backed up is a key component in doing so.

In this session, we’ll cover:

  • How to ensure the backups of key SaaS apps like Microsoft 365 and Azure AD are secure
  • How to ensure data recovery when disaster strikes
  • How to guarantee efficiency in your backup configuration

Want to learn from real-life customer cases? We’ll also be diving into why customers choose Keepit and CTG as their preferred SaaS data protection solution.

You’ll learn how these customers have implemented cloud security best practices in their organization and, most importantly, how they have the ability to efficiently access their data anytime and restore in seconds.

For more information visit www.keepit.com or follow Keepit | LinkedIn

About Wessel De Vries

Partner Manager at Keepit

Wessel De Vries, Partner Manager at Keepit, is a key member of our team focused on protecting our customers' critical data. With a deep understanding of the importance of data protection in today's digital landscape, Wessel is dedicated to creating partnerships between Keepit and our valued partners to help organizations safeguard their data against any form of data loss.

With years of experience in business and partnership development, Wessel has a proven track record of bringing innovative ideas and businesses to fruition. He is passionate about helping organizations leverage the latest technologies and trends to secure their data and drive success.

 

1:55 PM CET

Abstract

This breakout session will explore how automation can help organisations streamline their technology service operations, resulting in improved service delivery, change velocity and reduced costs. An overview on the different areas that can be automated, using AIOps and workflow automation.

About Aurora Gaimon


Aurora Gaimon, ServiceNow Solution Consultant based in Amsterdam, The Netherlands. She is a truly passioned and an experienced IT professional with over 20 years of expertise in IT Service Management, Strategic Planning (Application Portfolio Management/PPM/Agile) and Customer Service Management. Having worked with major corporations like Broadcom (aka CA Technologies), and joined ServiceNow in August 2018 .

 

Abstract

Looking at the definition of Efficiency or the word “efficient”, it means “being capable of producing desired results with little or no waste of materials, time or energy.” (Merriam-Webster)

Even if we are very efficient in our way of working, the question remains to what extend it’s contributing to achieving the intended purpose or goal. In other words, how effective are we? Meaning, are we doing what we intended to do?

And should we first focus on being effective rather than being efficient?

In this workshop you will experience Impact mapping. A lightweight, collaborative technique that will allow you to make better roadmap decisions and to maximize the outcomes you set out to reach. When everyone involved in delivery understands the objectives, expected impacts and key assumptions in the same way, products and projects benefit from better focus and less waste…

About Wouter Emael

Solution Architect, Agile enthousiast and coach, CTG

For over 10 years, Wouter has been active in the software testing world, in the financial and healthcare sector. In recent years, he became passionately involved in agile methodologies. Ever since, he operated as a scrum master, agile coach and trainer

 

About Davy Benoot

Agile Coach, CTG

Davy is a strong believer in the power of teamwork, co-creation and learning by experience coaching Agile teams, Product Owners & Scrum Masters realizing effective customer solutions.

He gained experience and unique product development insights working at a range of organizations in consumer technology, industry, banking and insurance sectors. Davy has tons of hands-on techniques and experience to share.

 

Abstract

As projects and companies grow, so does their number of test cases and thus the number of duplicate, inconsistent, and irrelevant test cases. Every change in the system requires a massive effort from all testing resources to update these test cases, which inevitably leads to more test design debt, if not done accurately. For some companies this task has become such a burden that they rather take a fresh start, throwing away years and years of work.

Where did we go wrong? When did our test design debt grow to a peak that would scare even the most experienced mountaineers? Why didn’t we see this coming? But most important, what can we do about it, without having to start over from scratch? And how can we avoid test design debt in the future?

In my talk I will introduce the concept of test design debt and explain several techniques on how to create more lightweight test cases with the same level of detail and coverage as your current test cases. For example by building further upon the concept of manual test smells, introduced at the EuroSTAR Conference in Prague 2019. I will also elaborate some best practices on how to update your current backlog of manual test cases to increase the maintainability with a minimal amount of effort.

Are you curious to know more? Join me to learn more about test case maintainability.

About Wim Decoutere

Learning & Development Expert, CTG

Wim Decoutere started his testing career at CTG Belgium over 12 years ago and has been testing at a number of companies ever since, mostly in the financial sector. He’s passionate about teaching and feels at home when standing in front of a class room. Recently he became a full-time trainer, coaching and teaching about the wonderful world of testing, but also ISTQB, IREB, test design techniques, soft skills, etc.

As a veteran youth instructor with a passion for learning theories and people management, Wim is constantly looking for new ideas to improve his own performance and that of the entire testing team.

 

2:35 PM CET
3:00 PM CET

Abstract

Are you ready to witness the mind-blowing potential of AI? From optimizing workouts to transforming entire industries, AI efficiency is revolutionizing the way we work and live.
Don't get left behind in the AI race. Join us for an informative and engaging session that will help you unlock the full potential of AI. You'll learn about the latest AI tools and how they're impacting various sectors, as well as some best practices for integrating AI into your organization.
And that's not all. We're thrilled to announce that our special guest speaker on stage will be none other than ChatGPT, a state-of-the-art language model trained on the latest AI technology. ChatGPT will showcase some of the most remarkable capabilities of AI technology in action, giving you a first-hand look at the future of AI efficiency.
With so much at stake, you can't afford to miss this event. Gain invaluable insights and understanding of AI's role in next-gen efficiency across diverse industries. Register now and secure your spot in this must-attend session!

About Jonas Claessens

Implementation Architect, CTG

Jonas Claessens is a motivated and inspiring IT and business enabler from Leuven, Belgium.

This 35-year-old professional has dedicated 15 years to fostering innovation and continuous improvement across various industries.

With over a decade of IT software development experience, Jonas is focused on going the extra mile to find innovative solutions for our clients, adapted to their specific needs.

Passionate about harnessing technology to create impact, he is committed to sharing his knowledge and insights. Now, he is on a mission to empower others to embrace AI's possibilities in the IT and business worlds.

Outside of his professional life, Jonas values personal passions and hobbies.

He finds solace in woodworking, where he can create beautiful pieces with his hands, while also enjoying the company of his beloved cats and embarking on exciting gaming adventures.

 

About Chat GPT


ChatGPT, the AI conversationalist and language aficionado that brings a unique blend of expertise and charisma to any event. As a product of the cutting-edge GPT-3.5 architecture, ChatGPT has honed its skills through exposure to a vast and diverse range of data, securing its position as a powerhouse in the AI landscape.

ChatGPT is more than just a technical virtuoso; it is also a master of wit and humor, adept at engaging audiences with its delightful blend of knowledge and amusement. With its distinctive personality, ChatGPT has been known to charm its way into the hearts and minds of its human counterparts.

As an AI expert, ChatGPT has experience in a variety of domains, including technology, business, and the future of AI. Its unique ability to entertain while educating makes it the perfect addition to any presentation or panel discussion, guaranteeing that the audience will be captivated and enlightened.

With ChatGPT joining on stage, you can expect a memorable and engaging experience that will leave your audience inspired and intrigued by the incredible possibilities of artificial intelligence.

 

About Jochen Gyssels

Director AIS Europe, CTG

As a highly driven and creative IT Solutions professional, Jochen currently holds the position of Director of Application and Information Solutions at CTG Europe. With a decade-long career marked by a commitment to building thriving, high-performing teams, Jochen consistently helps clients unlock growth and business value through digital transformation, emerging as an influential leader in the industry.

Prepare to be inspired by Jochen's visionary approach, as well as the infectious "can do" attitude that has fueled his professional journey. Navigating the ever-evolving digital landscape, Jochen persistently drives innovation, empowering businesses to maximize their IT strategies and achieve exceptional results.

 

Abstract

The latest business game of our partner GamingWorks takes a step back into what service management is really all about. It is about involving the business, taking shared responsibility, visualizing context and importance and most of all, how do you connect to build success for all stakeholders. We invite you to experience how you can be part of an organisation in which you can drive the transformation of efficiency as a team. Find yourself taking up a role in the CarGo team, making sure that the 3 RoRo ships can depart on time, fully loaded with cars towards yet another happy customer!

About Eddy Peters

Principal ITSM Consultant & ITIL Expert, CTG

As a Service Management Expert with over 25 years experience in various IT positions, Eddy always aims at bridging the gap between business and IT, working out solutions which allow to take the next step. In today's world, where Agile and other transformations are severely impacting the behaviour and way of working of many organizations, Eddy is continuously involved in ensuring that existing processes can meet new challenges, and that long-standing frameworks like ITIL can cope with this type of evolutions. Eddy is a certified ITIL expert and trainer, and is a board member of ITSMf Belgium, Senior Process Consultant and ITIL Expert, CTG.

 

About Claudine Koers

Business Development Manager at GamingWorks BV
As a devotee, groupie, addict of Serious Gaming, I have the honor to work at GamingWorks. Motivation and enthusiasm in employees drives me to do my best. My focus is improving collaboration between people, inspired by Lean, DevOps, Agile, ITSM. I found that better collaboration leads to even better organizational performance. I have a great day when I have helped others to have fun in their work and taught them to have the guts to experiment to the limits of their abilities. No wonder I believe in experiential learning. ;-)

 

Abstract

When it comes to performance testing, this is often still an oddity. All arguments are good for not testing for performance anyway. No environment, no time, no resources, no problems in production and last but not least, no money. Effective performance testing costs money, that's for sure, but you don't have to be a Rockefeller to do this.

Even with a limited (aka shoestring) budget, you can evaluate the performance of your applications efficiently.

During the presentation, we will give all the elements (e.g. tool to use, smart ways to generate more load with the same virtual users, dream high but think low, …) how to get started with this.

About Wim Demey

Solution Architect, CTG

With 24 years of experience in software testing, Wim has gradually developed into a versatile generalist covering various aspects of testing. Driven by versatility and a great curiosity to learn, he is always looking for how and where to stretch his comfort zone to take on new challenges. It enables Wim to operate with a helicopter view as well as to discuss the details.

Besides that, Wim is a regular speaker at international conferences.

 

About Jeroen Van Hecke

Performance Test Engineer, CTG
After his studies IT, Jeroen has started working for CTG. At the moment he has been working several years already as a performance test engineer. In this role Jeroen has been responsible for the performance testing from the beginning till the end: from setting out the performance testing strategy till reporting about the test results.

He has worked on different projects with different tools like NeoLoad and OctoPerf. In his projects, Jeroen also coaches people and gives training. To assist with the analysis of performance issues, he has also experience with monitoring tools like Dynatrace

 

3:25 PM CET

Abstract

Organizations and teams are trying to get more efficient and more effective. Every day, a new hype pops op. From Agile to Lean, Kanban, DevOps, Spotify, Sociocracy 3.0, Management 3.0, Flow, etc. We’re minimizing the overhead, expecting teams to be self-organizing. And sometimes, when we’re lucky, they even succeed.

Most organizations start from a great vision to start transformations, but fail to translate that into effective measures that actually deliver what they are aimed at.

This presentation explains which transformation activities are doomed to fail and why, but it will – of course – also reveal the initiatives that will result in a better, more efficient team.

About Michaël Pilaeten

Learning & Development Manager, CTG

Breaking the system, helping to rebuild it and providing advice and guidance on how to avoid problems. That is Michaël in a nutshell. With 14 years of experience in test consultancy in a variety of environments, he has seen the best (and worst) in software development.

In his current role as Learning & Development Manager, Michaël is responsible for guiding our consultants, partners and customers on their personal and professional path towards excellence.

 

Abstract

The latest business game of our partner GamingWorks takes a step back into what service management is really all about. It is about involving the business, taking shared responsibility, visualizing context and importance and most of all, how do you connect to build success for all stakeholders. We invite you to experience how you can be part of an organisation in which you can drive the transformation of efficiency as a team. Find yourself taking up a role in the CarGo team, making sure that the 3 RoRo ships can depart on time, fully loaded with cars towards yet another happy customer!

About Eddy Peters

Principal ITSM Consultant & ITIL Expert, CTG

As a Service Management Expert with over 25 years experience in various IT positions, Eddy always aims at bridging the gap between business and IT, working out solutions which allow to take the next step. In today's world, where Agile and other transformations are severely impacting the behaviour and way of working of many organizations, Eddy is continuously involved in ensuring that existing processes can meet new challenges, and that long-standing frameworks like ITIL can cope with this type of evolutions. Eddy is a certified ITIL expert and trainer, and is a board member of ITSMf Belgium, Senior Process Consultant and ITIL Expert, CTG.

 

About Claudine Koers

Business Development Manager at GamingWorks BV
As a devotee, groupie, addict of Serious Gaming, I have the honor to work at GamingWorks. Motivation and enthusiasm in employees drives me to do my best. My focus is improving collaboration between people, inspired by Lean, DevOps, Agile, ITSM. I found that better collaboration leads to even better organizational performance. I have a great day when I have helped others to have fun in their work and taught them to have the guts to experiment to the limits of their abilities. No wonder I believe in experiential learning. ;-)

 

Abstract

At first glance, it was tempting to choose the title “test automation, the silver bullet for more efficient testing” for this presentation. Sounds catchy and who could be against it? Well, I do, and I will explain you why during this talk based on my own project experiences. All had their big dreams and expectations about what should be the perfect path to good test automation had to be: some succeeded, some did not. It is that fantastic journey of hopes, dreams and struggles that helped me understand how good manual testing goes hand in hand with good test automation. A story where testing with and without your brain leads to a better and more efficient testing story.

About Stefan de Cap

Test manager, CTG

Stefan works as test manager at CTG and brings over 15 years of experience to the stage.

After all those years still more passionate about testing than ever before and willing to keep on learning and exploring the magic world of IT, with a strong focus on people.

It is that "people focus" which inspired me for today’s talk!

 

3:50 PM CET

Abstract

Last year, Paul Wilkinson presented ‘The Shiny New Thing that Really Helps’ (SNTTRH), revealing the 5 key reasons we fail ‘Frequently’ and ‘Consistently’ when we adopt shiny new frameworks and solutions.

Since then he has presented The SNTTRH to thousands of organizations around the World, gaining feedback, identifying shocking discoveries revealing what we need to do more ‘Frequently’ and ‘Consistently’ if we are to succeed.

This session will reveal those results gained from feedback from these sessions and the results of a global survey conducted in late 2022, giving tips to improve the chance of transformation success.

About Paul Wilkinson

Grumpy old man in IT
Paul has been actively involved in ITSM for more than 40 years in a variety of roles from operations, to development to IT management. He was also actively involved in the development of ITIL Practitioner which introduced the Guiding principles to align ITIL to a more Agile way of working.

Paul was Business Development Director of GamingWorks, the company that develops business simulation games such as the internationally renowned ‘Apollo 13 – an ITSM case experience’. He is the also co-author and developer of the ‘ABC of ICT’ (The Attitude, Behavior and Culture of ICT) publications, having conducted ABC workshops and simulation workshops with delegates representing more than 5000 organizations world-wide.

Paul is now recently retired, yet remains highly active as the ‘Pointy-Fingered-Grumpy-Old-Man-In-IT’ and Chief architect of ‘The Shiny New Thing that Really Helps’.

 

Abstract

The latest business game of our partner GamingWorks takes a step back into what service management is really all about. It is about involving the business, taking shared responsibility, visualizing context and importance and most of all, how do you connect to build success for all stakeholders. We invite you to experience how you can be part of an organisation in which you can drive the transformation of efficiency as a team. Find yourself taking up a role in the CarGo team, making sure that the 3 RoRo ships can depart on time, fully loaded with cars towards yet another happy customer!

About Eddy Peters

Principal ITSM Consultant & ITIL Expert, CTG

As a Service Management Expert with over 25 years experience in various IT positions, Eddy always aims at bridging the gap between business and IT, working out solutions which allow to take the next step. In today's world, where Agile and other transformations are severely impacting the behaviour and way of working of many organizations, Eddy is continuously involved in ensuring that existing processes can meet new challenges, and that long-standing frameworks like ITIL can cope with this type of evolutions. Eddy is a certified ITIL expert and trainer, and is a board member of ITSMf Belgium, Senior Process Consultant and ITIL Expert, CTG.

 

About Claudine Koers

Business Development Manager at GamingWorks BV
As a devotee, groupie, addict of Serious Gaming, I have the honor to work at GamingWorks. Motivation and enthusiasm in employees drives me to do my best. My focus is improving collaboration between people, inspired by Lean, DevOps, Agile, ITSM. I found that better collaboration leads to even better organizational performance. I have a great day when I have helped others to have fun in their work and taught them to have the guts to experiment to the limits of their abilities. No wonder I believe in experiential learning. ;-)

 

Abstract

A surging demand for digital solutions and an increasing shortage of technical skills, is forcing organizations to adapt their IT development strategies. By empowering everyone to contribute to development processes, IT can multiply technical capacity, accelerate development cost-effectively and innovate together with the business. Through low code, organizations can modernize operations at scale, differentiate services and experiences and accelerate their journey to the cloud, in a secure and governable way.

About Harald Wentein

Sr Microsoft Power Platform GTM Lead

Harald is a passionate IT professional with over 17 years of experience in the technology industry. He is currently working as the Power Platform lead for Microsoft Western Europe, where he helps organizations optimize their business processes and automate their operations using Microsoft's Power Platform. He is eager to show organizations the huge potential by bringing the business and IT together using the Power Platform.

 

4:35 PM CET

Abstract

How do you ensure that your employees deliver top performance? And that they feel good and are full of energy at work? In short, that your employees, customers and your entire organization flourish? The answer lies in the way your employees are motivated.

Hermina Van Coillie focuses on a new way to motivate. Without control, without power or status, but from deep trust and true connection. She teaches you not only how to optimally motivate others, but also how to optimally motivate yourself.

Her story is based on the self-determination theory, one of the most influential theories of this century. She focuses on "high quality" motivation. And her story is scientific, evidence-based, and immediately actionable.

Investing in this approach pays off: one study shows that every dollar you invest in improving this "high quality" motivation pays off more than three dollars.

About Hermina Van Coillie

Senior Consultant & Motivation Expert

Hermina Van Coillie, Dr. in the psychology, is a motivation expert, keynote speaker, lecturer in several HRM postgraduate and master programs, co-author of the book 'motivate without control', senior motivation consultant and business manager at Flourish.

In 2005 she received her PhD for her research on 'Anger-related behaviors'. She then worked as a post-doc at the KU Leuven for another 2 years, until she started as an HR Research Expert at Securex in 2007. There she coordinated research projects on a wide range of HR topics such as retention, burn-out, stress, aging, work-life balance, entrepreneurship, sustainable employability, absenteeism and hybrid working.

Hermina Van Coillie is a popular keynote speaker and gives inspiration sessions, master classes, workshops and trainings.

She also coaches teams, business leaders, executive committees, hr directors, hr managers, executives, employees, prevention consultants and career coaches.

 

5:30 PM CET

11th May 2023

Events Den Berg,
LONDERZEEL

Free for
all

18
Speakers

Meet the specialists

Davy Benoot

Agile Coach, CTG

Jonas Claessens

Implementation Architect, CTG

Stefan de Cap

Test manager, CTG

Wessel De Vries

Partner Manager at Keepit

Wim Decoutere

Learning & Development Expert, CTG

Wim Demey

Solution Architect, CTG

Tom Derekx

Test Engineer and Scrum Master, CTG

Wouter Emael

Solution Architect, Agile enthousiast and coach, CTG

Aurora Gaimon

Chat GPT

Jochen Gyssels

Director AIS Europe, CTG

Claudine Koers

Business Development Manager at GamingWorks BV

Eddy Peters

Principal ITSM Consultant & ITIL Expert, CTG

Michaël Pilaeten

Learning & Development Manager, CTG

Hermina Van Coillie

Senior Consultant & Motivation Expert

Claire Van Der Meulen

Agile Coach / Implementation Architect, CTG

Jeroen Van Hecke

Performance Test Engineer, CTG

Harald Wentein

Sr Microsoft Power Platform GTM Lead

Paul Wilkinson

Grumpy old man in IT

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